The Chief Executive Officer of MTN, Selorm Adadevoh, has announced that the company has fixed the challenges customers are facing relating to the purchase of data bundles.
Mr. Adadevoh, speaking at a press conference in Accra, said what happened could be blamed on technical hitches in the implementation of new tariffs.
He added that the technical challenges have been fixed and affected customers would be compensated starting Tuesday evening.
“We have tried to resolve the issues associated with Mobile Money purchases and customers who made purchases and did not receive the data bundles have been refunded. We have also looked at the challenges with the Mobile Money functionality itself and the issue has been resolved. So, today if you go into the Mobile Money menu to buy a data bundle, that transaction should complete,” he said.